Shipping Policy

At Fair & White UK, we are committed to delivering your order quickly, safely, and efficiently. Please review our Shipping Policy before placing an order on www.fwparis.co.uk.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends, bank holidays, or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Delivery Timeframe

We currently ship throughout the United Kingdom.

Estimated delivery times:

  • Standard UK Delivery: 2–5 business days

  • Express UK Delivery (where available): 1–2 business days

Please note that delivery times are estimates and may vary during peak periods, promotional events, adverse weather conditions, or courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on the selected delivery method and destination.

We may periodically offer:

  • Free UK Delivery promotions

  • Discounted shipping offers

  • Special seasonal shipping campaigns

Any active shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

You can use this tracking information to monitor your shipment through the courier's website.

If you have not received your tracking details within 2 business days of placing your order, please contact our customer support team.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

Fair & White UK cannot be held responsible for:

  • Delays caused by incorrect addresses

  • Failed deliveries due to incomplete information

  • Additional shipping costs resulting from address corrections

Please review your details carefully before completing your order.

Damaged, Missing, or Lost Orders

If your package arrives damaged, incomplete, or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date.

To assist with your claim, we may request:

  • Photographs of the damaged package and products

  • Your order number

  • Any relevant delivery information

We will work closely with our delivery partners to investigate and resolve the issue as quickly as possible.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier service disruptions

  • Severe weather conditions

  • Customs or security inspections

  • National holidays or peak seasonal demand

We appreciate your patience and understanding in such situations.

International Shipping

At this time, Fair & White UK primarily serves customers within the United Kingdom. If international shipping becomes available, additional delivery times, customs fees, and import duties may apply.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact us:

Fair & White UK

Website: www.fwparis.co.uk

Email: contact@fwparis.co.uk

WhatsApp: +44 7988 594 676

Facebook: https://www.facebook.com/FwParisUK

Instagram: @fwparisuk

Policy Updates

Fair & White UK reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.